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Kimber
Just Said Yes July 2024

Ravellia- warning ⚠️ Do not buy your wedding dress from them!

Kimber, on May 7, 2024 at 11:31 AM Posted in Wedding Attire 1 3
Future brides! Do yourself a favor and stay far away from the Ravellia website. Women on a budget who are looking for beautiful dresses will fall to this website website. They showcase beautiful items for a fair amount of money, but their return policy is not as it states on the website. It states 14 days and an actuality what they offer you is to keep the items or a gift card. They will also allow you to return it for 15% of the total amount that you paid. It is a bait and switch website and they operate out of China so your items come smelling like horrible chemicals and are not. what they appear to be or as described. I have been arguing with them over $600 for the last six weeks with no resolve. Their package arrived two weeks later than expected, so I had to order another dress in the meanwhile, and they will not honor their return policy!

3 Comments

Latest activity by Michelle, on May 9, 2024 at 1:35 PM
  • Michael
    Rockstar October 2023
    Michael ·
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    Your issue is not uncommon. Only the trusted designers (not generally found in China) have try-on policies that are honest and open about the return policies. Even with some of those, the return and refund might take a longer time than you would like.

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  • Jacks
    Rockstar November 2054
    Jacks ·
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    Those sites generally rip off designs and also photos of much more expensive dresses. That's how they lure customers, by stealing designs from other people. I always warn people to avoid those sites. Sorry that happened to you.

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  • Michelle
    Rockstar December 2022
    Michelle ·
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    That is one of millions of sites that is out to scam couples. If people who are already married don’t recognize the company name, prices and colors/sizes are too good to be true, the pictures are stolen from other websites, there is no contact information of where they are based or they are based in China, stay far away. There is a reason that brides recommend a specific rotation of popular designers, because they are legitimate while the rest are not.
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