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Just Said Yes January 2023

i have my own event listed 3 times in the app and can’t get rid of them

on November 8, 2021 at 11:30 PM Posted in Account Support 1 6
I’m not sure how it happened, but my name is listed 3 times in my account so it’s created 3 weddings and I can’t seem to delete any of them. Anyone know how I can delete so my and my partner’s names only come up once?

6 Comments

Latest activity by Lynnie, on February 19, 2024 at 12:16 PM
  • Just Said Yes January 2023
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    i have my own event listed 3 times in the app and can’t get rid of them 1
    I try to edit and remove here but it won’t let me remove them
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  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Hi there! I was able to have our Customer Support team delete those duplicate entries for you!!

    In the future, here are instructions on how to remove guests from your Guest List:

    • - Log into your WeddingWire account
    • - Hover over ‘Planning Tools’ and click ‘Guest List’
    • - Scroll through the Overview tab of your Guest List, and identify the entry you would like to remove
    • - On the far right side of the screen, you'll see three dots "..." under the Edit column
    • - Click on those dots and you'll see a drop-down with options to 'Edit' or 'Remove' the entry
    • - Click 'Remove', then click 'OK' in the pop-up confirmation box

    If you still need help, please reach out to our Customer Support team at help@weddingwire.com.

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  • Just Said Yes January 2023
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    Thank you! I had tried removing them via the method you described above, but for some reason it wouldn’t delete them for me when I tried that. One other issue I’m having is for the events themselves, the wedding, shower, and rehearsal dinner are each listed multiple times as well. Is there a way to get rid of the multiple entries for those as well?


    Thanks!!
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  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Ok - I've gotten rid of all those duplicate events as well!

    In the future, here's how to remove an event:

    - Log in to your WeddingWire account

    - Hover over ‘Planning Tools’ and click ‘Guest List’

    - Click the name of the event you wish to remove

    - Click the blue 'Settings' text on the right side of the screen

    - Scroll down to the bottom of the event settings page and click on 'Remove Event'

    - Click 'OK' in the confirmation pop-up box

    I'd recommend working on your guest list from a desktop computer (like a laptop), and you can always reach out to our Customer Support team at help@weddingwire.com for more assistance!

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  • C
    Just Said Yes August 2024
    Carlos ·
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    How do you do this but for more than 200 guests that were erroneously uploaded?

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  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Hi Carlos! Go to your Guest List in the Planning Tools and stay on the Overview tab. At the top of the guest list, check the box to select all guests - then you can manually unselect the guests you want to keep and bulk delete the rest!

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