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Jasmine S.
VIP May 2022

Change display name on reviews

Jasmine S., on May 22, 2022 at 11:24 AM Posted in Account Support 0 5

I've started reviewing my vendors and I noticed the name on my posted reviews is not the same name I use other places on my account, such as on these forums. (I must have chosen a fake name when I signed up.) I checked the settings menu but I can't find an option to change it. Is it possible to do this? I would at least like my reviews to match my forum name. Smiley xd

5 Comments

Latest activity by Jasmine S., on June 15, 2022 at 1:23 PM
  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Hi Jasmine! There's a username in your account that is specific to the forums, but all other places (including reviews) use your actual first name from your account settings. You can update this under the User Information section of your Settings - just change the info entered under "first and last name":

    Manage User Information

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  • Jasmine S.
    VIP May 2022
    Jasmine S. ·
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    Thank you for this! Unfortunately the name that I can change in those settings is not the name that shows up on my reviews. My "review name" is clearly using something completely different but I can't figure out where it's coming from. 😔
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  • Jasmine S.
    VIP May 2022
    Jasmine S. ·
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    Bumping this thread in hopes of support. I am still seeing a totally different name on my reviews than on my forum profile, settings menu, or anywhere else. There must be another menu somewhere.
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  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Hi Jasmine! There's nowhere else I know of, but you can always reach out to our Customer Support Team at help@weddingwire.com to see if they can figure it out!!

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  • Jasmine S.
    VIP May 2022
    Jasmine S. ·
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    Thanks! I already did 🙂 They directed me to the review support team so I'll see what they say!
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