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Beginner May 2023

2 pages with same url- need help canceling one!!

Caroline, on February 2, 2023 at 10:40 AM Posted in Account Support 0 4
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2 pages with same url- need help canceling one!! 1
2 pages with same url- need help canceling one!! 2

2 pages with same url- need help canceling one!! 3

2 pages with same url- need help canceling one!! 4

2 pages with same url- need help canceling one!! 5
We have 2 different pages with the same url. How can we delete the one with the generic couple in the second picture?
I created the one that we want to delete. We were having difficulty with the url and couldn’t find the one my daughter had created when we did the save the dates, so I started a new one.
Please advise.
Thank you,Peggy Hawkins (mother of the bride)


4 Comments

Latest activity by Caroline, on February 2, 2023 at 7:56 PM
  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Hi there! Please reach out to our Customer Support Team at help@weddingwire.com for assistance!!

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  • C
    Beginner May 2023
    Caroline ·
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    Thank you!
    I sent an email so hopefully we will be able to fix this problem soon!
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  • C
    Beginner May 2023
    Caroline ·
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    How long does it usually take to get a reply from them? Also, I was told to send it to ****@*******.*** , which I did.
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  • C
    Beginner May 2023
    Caroline ·
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    We still don’t have the problem resolved after lots of emails back and forth. Can I just delete the account we don’t need? Will the website address be attached to the active account?
    • Reply

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